Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
BSBCCO305B Mapping and Delivery Guide
Process credit applications
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | BSBCCO305B - Process credit applications |
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Description | This unit describes the performance outcomes, skills and knowledge required to handle credit applications or arrangements for customers with no credit rating or a poor credit rating and as required by an organisation.Competence in this unit requires sound credit assessment outcomes, arrangement of effective debt-recovery initiatives or programs, and negotiation of various outcomes with customers. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | This unit applies in customer contact environments where assessing credit risk and recovering debts are either core functions or elements of broader customer service and sales delivery.This work is undertaken with some supervision and guidance. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Not applicable. | ||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Review and evaluate credit application |
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Element: Process credit application |
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Element: Negotiate credit application details with customer |
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Element: Complete administrative arrangements |
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